GNC is a popular retailer of health and nutrition supplements. If you’re a GNC customer but no longer wish to maintain an account with them, deleting your GNC profile is an option.
In this comprehensive guide, we’ll walk through the entire process of canceling and deleting your GNC account, step-by-step. You’ll also learn how account deletion impacts order history, loyalty programs, payments, and more at GNC.
By the end, you’ll know exactly how to permanently cancel and remove your GNC account for good through the website or mobile app. Let’s get started!
Overview of Deleting GNC Accounts
GNC allows customers to sign up for a free online account profile. This enables personalized features like:
- Saving payment methods for faster checkout
- Tracking order history and loyalty program status
- Tailored supplement recommendations
- Email subscriptions and alerts
If you no longer want to maintain a registered account with GNC, deleting it permanently removes the profile and discontinues these services tied to the account.
However, deleting a GNC account doesn’t necessarily prohibit you from making purchases as a guest. Let’s look at how to delete a GNC account on the website or mobile app.
Accessing Your GNC Account Profile
Before deleting your GNC account, you first need to access the account profile containing the deletion options.
On the GNC Website:
- Go to www.gnc.com and click “Account” in the top menu
- Click “Sign In” and enter your account email and password
- Click your account username or email at top to access Account Settings
On the GNC Mobile App:
- Open the GNC app and tap the profile icon
- Enter your account credentials if not already signed in
- Tap the gear Account Settings icon
This will bring you to the account details screen where you can proceed with deletion.
Deleting a GNC Account via the Website
If accessing your GNC account via the website, follow these steps:
- Click “Personal Information” in Account Settings
- Scroll down and click “Delete My Account”
- On the Account Deletion page, click the checkbox confirming account closure
- Click the red “Delete My Account” button to confirm
- Enter your account password when prompted
- Click “Delete” again in the warning popup to verify
This will immediately and permanently delete your GNC online account.
Deleting a GNC Account via Mobile App
To delete your GNC account via the mobile app:
- Tap “Account Settings”
- Scroll down and tap “Delete My Account”
- Check the box to confirm account closure
- Tap the red “Delete My Account” button
- Enter your account password to confirm
- Tap “Delete” again in the warning box
Once confirmed, this will delete your GNC account right away.
Impacts of GNC Account Deletion
Deleting your GNC account has the following impacts:
- You lose access to order history and tracking
- Stored payment methods are removed
- You are unenrolled from the GNC loyalty program
- Account recommendations and customization reset
- Email subscriptions and alerts cease
- You cannot use the mobile app without an account
However, you can still make purchases as a guest on the GNC website. Next we’ll look at exactly what happens post-deletion.
What Happens When You Delete GNC Account
Here is what to expect after successfully deleting your GNC account:
- Your account profile is permanently removed from GNC’s systems.
- You are automatically logged out of the website and mobile app.
- You can no longer sign into the account on any device.
- Order history tied to the account is erased.
- The email or phone number used for the account can be reused.
- Guest checkout remains available on the GNC website.
So in summary, the account is completely deleted beyond recovery, but you can still shop without an account.
Alternatives to Closing a GNC Account
Instead of deleting your GNC account entirely, you may want to consider:
- Deactivating the account temporarily if taking a break from shopping
- Creating a new account with a different email if wanting a fresh start
- Calling GNC support to remove email subscriptions or marketing
- Utilizing guest checkout without an account for simpler purchasing
So full account deletion is permanent, but there are reversible options if you still want to shop GNC.
Reactivating a Deleted GNC Account
Unfortunately, once you fully delete your GNC account, there is no way to restore or reactivate it.
You cannot recover a deleted GNC account, even by contacting GNC support. The profile is permanently erased from their systems.
Instead, you would need to create an entirely new account from scratch using a different email address and password.
Troubleshooting GNC Account Deletion Issues
In most cases, the GNC account deletion process completes smoothly without issues.
But if running into problems, try the following troubleshooting tips:
- Refresh page or app and try again if deletion doesn’t go through
- Use Forgot Password if prompted for incorrect password
- Contact GNC support if account won’t fully delete
- Sign up again with a different email if wanting to recreate an account
Getting assistance from GNC’s customer service team can help resolve any stubborn account deletion failures.
FAQs About Deleting GNC Accounts
Here are answers to some frequently asked questions about deleting GNC accounts:
What happens to my order history if I delete my account?
Your past GNC orders tied to that account are permanently erased and become inaccessible after account deletion.
Can I delete a GNC account that I share with someone else?
Yes, you can delete any GNC account as long as you have the sign-in credentials, even if used by multiple people.
Is it possible to reactivate a deleted GNC account?
No, once a GNC account is deleted it’s gone for good and cannot ever be restored or reactivated.
Does deleting my account cancel any GNC subscriptions?
Yes, deleting automatically cancels and removes any active GNC subscriptions or recurring orders tied to the account.
What if I change my mind after deleting my GNC account?
You would need to create a brand new account from scratch with a different email address if you change your mind after account deletion.
So in summary, deleting your GNC account permanently eliminates the profile and all personal data, purchases, and account details associated with it. But you can still shop on the GNC website without an account after deletion.
Sharing Is Caring: