BDO Unibank is one of the largest banks in the Philippines. Its online banking platform allows customers to conveniently manage accounts and transactions digitally.
Properly logging out of BDO Online Banking after each session is important for security. In this guide, we’ll look at the steps to log out of BDO Online Banking on both desktop and mobile.
Overview of BDO Online Banking
BDO Online Banking allows customers to:
- Check account balances and transaction history
- Transfer funds between BDO accounts
- Pay bills
- Open new accounts
- Manage credit cards
- And more
The platform can be accessed on desktop and mobile devices for on-the-go banking.
Reasons to Properly Log Out
Always logging out of BDO Online Banking properly prevents:
- Unauthorized access if you share devices
- Getting automatically logged in on public computers
- Having to re-enter your password constantly
- Switching between multiple BDO accounts
- Added security on unsecured networks
Logging Out on Desktop
To log out of BDO Online Banking on desktop:
- Click on your name or profile picture.
- Select “Logout” from the dropdown menu.
- Choose “Yes” on the logout confirmation pop-up.
Logging Out on Mobile
On the BDO Mobile App:
- Tap the profile icon on the bottom right.
- Tap “Logout”.
- Confirm logging out on the pop-up message.
Managing Multiple Accounts
To switch accounts, log out fully before logging into another account.
The “Switch Account” option only toggles between individual profiles under your login.
Resetting Your BDO Online Password
If you forget your password:
- Go to www.bdo.com.ph and click “Forgot your password?”
- Enter your User ID and click email/SMS reset.
- Follow instructions to create a new password.
Securing Your Online Banking Activities
To stay safe:
- Never share passwords or SMS OTPs.
- Log out fully after every banking session.
- Use a current anti-virus and anti-malware software.
- Avoid accessing banking on public networks.
- Monitor accounts regularly for unauthorized activity.
Troubleshooting Login Issues
If encountering login issues:
- Double check credentials are entered correctly.
- Reset password if forgotten.
- Clear browser cookies and cache.
- Try logging in from other devices.
- Contact BDO support for account help.
FAQs About BDO Online Banking Logout
Does closing the browser automatically log you out?
No, you need to use the logout option. Browsers often keep you logged into websites.
Can I be logged in on multiple devices at the same time?
No, you can only access BDO Online Banking on one device at a time with the same login.
Will my transaction history be deleted if I log out?
No, your banking history and registered account details are stored remotely and will remain accessible.
How can I deactivate online banking on my account?
You can request to deactivate online banking access by calling or visiting your home branch and speaking to a representative.
Conclusion
Properly logging out of BDO Online Banking ensures security, allows easy account switching, and prevents unauthorized access. Be sure to fully logout after every session.
