How to Log Out of Boomplay Account

With over 60 million users across Africa, Boomplay has become one of the most popular music streaming services on the continent. 

As with any online account, it is important to know how to properly log out of your Boomplay account when you are finished using it, especially if you are accessing Boomplay from a shared or public device. 

Logging out ensures that your personal information and account activity are kept private. This comprehensive guide will provide step-by-step instructions on how to log out of your Boomplay account using different methods. 

We will also answer some frequently asked questions about logging out of Boomplay to help you protect your account security.

About Boomplay:

Boomplay is a music streaming and download service based in Nigeria that grants access to millions of songs and videos from both African and international artists. 

Boomplay was started in 2015 by Transsnet Music Limited. Its goal is to show the world African music and bring international music to people in Africa. 

Boomplay has a huge music library with more than 50 million tracks, including Afrobeats, Afro-pop, Gospel, Reggae, R&B, Hip-hop, Classical music, and many more. 

The service can be used on the web, on Android, on iOS, and even on Tecno phones with a streaming app. 

The app has music charts, alerts for new songs, and personalised suggestions to help users find new songs and artists. Overall, Boomplay seeks to empower African music creativity and production.

Logging Out via App Settings:

The easiest way to log out of your Boomplay account is directly through the app’s settings menu. Here is a step-by-step guide:

1. Open the Boomplay app on your device and tap on your profile icon in the bottom right corner of the screen.
2. This will open up your account details page. Tap on the gear icon in the top right corner to access settings.
3. Under “Account“, tap on “Log Out“. 
4. A pop-up will appear asking “Are you sure you want to log out?”. Tap “Log Out” to confirm.
5. Your Boomplay app will return to the introductory home screen indicating you have successfully logged out of your account.

Logging out this way ensures all cached user data is cleared from the app and you will have to enter your login details again next time you open Boomplay. It only takes a few seconds to fully log out using the in-app settings.

Logging Out via Email:

If you are unable to access the Boomplay app directly, you can also log out by sending an email request:

1. Compose an e-mail: Open your e-mail client and compose a new e-mail addressed to support@boomplay.com, Boomplay’s customer support email address. 
2. Request account logout: In the body of the e-mail, clearly state that you would like to log out of or deactivate your Boomplay account. Include your full name and e-mail address used for your Boomplay account registration. 
3. Send the e-mail: Once you have composed the e-mail, review it for accuracy and send it to [email protected].
4. Wait for confirmation: The Boomplay support team will email you back confirming they have logged you out of your account across all devices. This may take 1-2 business days.

Emailing Boomplay support directly allows you to remotely log out even if you don’t have physical access to the device with the Boomplay app. Just be sure to include necessary account details in your email so support can verify your identity and process your logout request.

FAQ

Here are some common questions about logging out of your Boomplay account:

1. Why should I log out of Boomplay?

Logging out of Boomplay protects your personal information and activity if you are using a shared or public device. It prevents others from accessing your account without your permission. Logging out also clears cached user data from the app for privacy.

2. What happens if I forget to log out of Boomplay? 

If you leave Boomplay open on a public computer or a device you do not own, the next person who uses it may be able to access your account, see what you have been listening to or personal information, and use your paid subscription if you have Boomplay Premium. 

Always log out to prevent misuse.

3. Will logging out delete my Boomplay account?

No, logging out does not delete or deactivate your account. It simply logs you out on that particular device and clears any cached user data. Your profile, followers, playlists, preferences etc. will remain intact for the next time you log in. The only way to delete a Boomplay account is to contact customer support.

4. If I reinstall the app, will I still be logged in?

Usually no, a fresh install of the Boomplay app will require you to log in again even if you were logged in previously. However, if you sync Boomplay to your Google or Facebook account, it may automatically log you in after reinstalling based on the linked credentials.

5. How do I log out if I don’t have the app?

If you no longer have the Boomplay app but want to log out from all devices, you can send an email request to [email protected] asking them to remotely log you out of all active sessions. Include your name and account email for verification.

Conclusion:

Maintaining account security is crucial when using music streaming platforms like Boomplay. 

Logging out properly prevents unauthorized access and protects your private data. We recommend logging out regularly, especially when using public devices. 

Boomplay offers straightforward logout options via the in-app settings or email support if you get logged out from all devices. 

Just remember that logging out does not delete your profile or preferences. It simply secures your account until the next time you log in with your credentials. 

Be sure to log out anytime you finish using Boomplay!