How to Log Out of DStv Now

DStv Now is a streaming service that allows subscribers to watch live TV channels, sports, movies, and DStv content on demand. The app and website enable access across various devices whenever you want.

At some point, you’ll need to log out of DStv Now. Logging out secures your account when using shared devices or letting others watch. This guide covers how to log out of DStv Now on all platforms.

Overview of DStv Now Service

DStv Now allows subscribers to:

• Stream over 140 live TV channels
• Watch TV box sets and new DStv shows on demand
• Stream sports including live games and highlights
• Download shows to mobile devices for offline viewing
• Integrates with platforms like Samsung TV and Apple TV

Users login to access full DStv Now streaming based on their subscription package.

Reasons to Log Out of Your DStv Now Account

You may want to log out of DStv Now when:

• Using the service on a shared or public device
• Lending your account to a friend or family member temporarily
• Removing access on an old device you no longer use
• Switching to a new DStv Now user profile
• Troubleshooting technical login issues
• Preventing unauthorized account access after password change

Fortunately, logging out is easy across all platforms.

How to Log Out on the DStv Now Website

To log out of DStv Now on the website:

1. Go to www.dstv.com on your browser.
2. Click on your profile icon at the top right.
3. Select “Log Out”.
4. You will be logged out of the website.

This completes the log out process on the web.

Logging Out on Your Mobile Device

If using the DStv Now app on your smartphone or tablet:

1. Launch the DStv Now app.
2. Tap the profile icon on the bottom right.
3. Choose “Log Out” from the menu.
4. Confirm logging out when prompted.

You will be logged out and returned to the app home screen.

Logging Out on Samsung Smart TV

To log out of DStv Now on a Samsung Smart TV:

1. From the DStv Now app, press the down button on your remote.
2. Select “Settings” from the menu.
3. Choose “Log Out” and confirm when prompted.

This will log you out of the DStv Now app on the Samsung TV.

Logging Out on Apple TV

For Apple TV, use these steps to log out of DStv Now:

1. Open the DStv Now app on your Apple TV.
2. Navigate to “Settings” using the Siri remote.
3. Scroll down and select “Log Out”.
4. Tap “Log Out” again on the pop-up prompt.

Your Apple TV will be successfully logged out of DStv Now.

Log Out Steps for Android TV

If you are using DStv Now on an Android smart TV:

1. Launch the DStv Now app on your Android TV.
2. Press the down direction on the remote to access the side menu.
3. Choose “Logout” from the menu options.
4. Confirm you want to log out when asked.

You will now be logged out of your DStv Now account on the Android TV.

Troubleshooting Problems Logging Out

If having issues logging out of DStv Now:

• Force close and restart the app.
• Check your internet connection.
• Remove and re-add your user profile.
• Delete and reinstall the DStv Now app.
• Try logging out from the DStv website if app issues.
• Contact DStv support if log out fails.

These steps typically resolve any app or website issues causing problems logging out.

Resetting Your DStv Now Password

Best practice when logging out of shared devices is:

1. Log out of active DStv Now sessions.
2. Reset your DStv Now password.
3. Don’t save the new password on shared devices.

Resetting credentials secures your account when temporarily allowing others to access your DStv Now profile.

Using Parental Controls to Restrict Access

DStv Now allows setting parental controls to restrict streaming:

• Set age rating limits for content visibility.
• Use PIN to lock profiles and limit viewing.
• Hide adult content from child profiles.
• Disable purchasing capabilities.

Parental controls provide oversight when letting family members use your DStv Now account.

Limiting Number of Devices Streaming Simultaneously

Under “Manage Devices” in your DStv account, you can:

• Review devices currently able to access your DStv Now account.
• Set limits for how many concurrent streams are allowed.
• Remove access for unused devices.

This lets you control devices that can login to your account at any given time.

Logging Back into DStv Now After Log Out

To regain access after logging out:

• Simply re-enter your DStv Now credentials when prompted.
• Use social login if connected to Facebook or Google.
• Reset your password first if you can’t recall login details.

As long as your account remains in good standing, you can log back in at any time after logging out.

Contacting DStv Support If Unable to Log Out

If you are unable to successfully log out after trying all troubleshooting steps:

• Visit https://www.dstv.com/contact-us to submit a support request.
• Send a direct message to @DStvSupport on Twitter describing the issue.
• Call the DStv call center at the number listed on the DStv website.

DStv representatives can help investigate and resolve difficulties logging out of your account.

Frequently Asked Questions About Logging Out of DStv Now

Does DStv Now automatically log out after inactivity?

No, DStv Now does not log users out automatically after an idle period. You have to proactively log out using the available settings menu. Leaving DStv Now idle will allow indefinite access until manual logout.

Can multiple users stream DStv Now simultaneously?

It depends on your DStv package – higher tier packages allow more concurrent streams. Review your Manage Devices page to see the number of devices that can stream simultaneously on your account.

What happens if I forget to log out of DStv Now on a shared device?

If you forget to logout, change your DStv Now password to sign out connected devices and prevent further access. Also review and revoke any unrecognized devices.

How do I logout if I used social login like Facebook?

For social logins, disconnect the social media account connection through your DStv account settings to fully log out. Don’t just log out of the social media app itself.

Does logging out of DStv Now remove it from my Smart TV?

No, logging out does not delete or remove the DStv Now app from your smart TV. It just logs out your account credentials. The app itself remains installed until manually uninstalled.

Conclusion

Knowing how to properly log out of DStv Now ensures your account safety and security when accessing the streaming service from shared devices or lending your login temporarily. Logging out just requires visiting the profile settings and selecting “Log Out” across any platform. Managing parental controls and connected devices also helps restrict unauthorized usage. With this guide, you can log in and out seamlessly to enjoy DStv Now viewing on your terms.