Why Can’t I See Bitmoji on Snapchat? [Quick Fixes]

Bitmojis have become an integral part of Snapchat, allowing users to express themselves in fun and creative ways. These personalized avatars add a unique touch to your snaps and chats.

But what happens when you can’t see Bitmojis on Snapchat, and they seem to have disappeared? It can be frustrating, especially if you enjoy using them to enhance your conversations.

In this comprehensive guide, we’ll explore the common reasons why Bitmojis may not be visible on Snapchat and provide quick fixes to get them back. Let’s dive in and solve the mystery of the missing Bitmojis.

Why Can’t I See Bitmoji on Snapchat?

Before we jump into the solutions, let’s understand the possible reasons behind the issue. Here are some common factors that might cause Bitmojis to disappear on Snapchat:

  1. Network Issues: Sometimes, poor internet connectivity can affect the loading of Bitmojis. If your connection is slow or unstable, Bitmojis may not appear correctly.
  2. App Glitches: Like any other app, Snapchat can encounter glitches or bugs that may affect the display of Bitmojis. These issues are usually temporary and can be resolved with troubleshooting.
  3. Outdated App: Using an outdated version of Snapchat might lead to compatibility issues with Bitmojis. Developers regularly release updates to fix bugs and improve performance.
  4. Bitmoji Integration: If you haven’t linked your Bitmoji to your Snapchat account, or if there’s a problem with the integration, your Bitmojis may not show up.
  5. Account Settings: Certain privacy or account settings on Snapchat can restrict the visibility of Bitmojis. Checking and adjusting these settings may help.
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Quick Fixes to Restore Bitmojis on Snapchat

Now that we’ve identified the potential causes, let’s explore quick fixes to restore Bitmojis on Snapchat. Follow these steps to resolve the issue:

Check Your Internet Connection:

Bitmojis, like other Snapchat content, require a stable internet connection to load correctly. Ensure you have a strong Wi-Fi or mobile data connection. You can try the following:

    • Toggle your Wi-Fi or mobile data off and on.
    • Connect to a different Wi-Fi network if available.
    • Restart your phone to refresh the network connection.

Update Snapchat:

Using an outdated version of Snapchat can lead to compatibility issues. To update the app:

    • Go to your device’s app store (Google Play Store for Android, App Store for iOS).
    • Search for “Snapchat.”
    • If an update is available, tap “Update.”

Clear Snapchat Cache:

Cache files can sometimes cause problems with Snapchat’s functionality. Clearing the cache can help resolve these issues:

    • Open Snapchat and tap on your Bitmoji or profile icon in the top left.
    • Tap on the gear icon to access Settings.
    • Scroll down to the “Clear Cache” option and select it.
    • Confirm that you want to clear the cache.

Re-Link Your Bitmoji:

Ensure that your Bitmoji is correctly linked to your Snapchat account:

    • Open Snapchat and tap on your Bitmoji or profile icon.
    • Tap on the gear icon to access Settings.
    • Scroll down to the “Bitmoji” section.
    • Tap on “Bitmoji.”
    • If you see the option to “Unlink your Bitmoji,” tap it.
    • Then, tap “Link your Bitmoji” and follow the prompts to re-link it.
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Adjust Privacy Settings:

Bitmoji visibility can be affected by your Snapchat privacy settings. Here’s how to check and adjust them:

    • Open Snapchat and tap on your Bitmoji or profile icon.
    • Tap on the gear icon to access Settings.
    • Scroll down to the “Who Can…” section.
    • Review settings like “Who Can See My Story” and “Who Can Contact Me” to ensure they’re configured as desired.

Restart Snapchat

Sometimes, simply restarting the Snapchat app can resolve minor glitches:

    • Close the Snapchat app completely (swipe it away from your recent apps).
    • Reopen Snapchat and check if Bitmojis are visible.

Restart Your Device:

A full device restart can refresh all apps and processes, potentially resolving Bitmoji visibility issues:

    • Restart your phone or tablet.
    • Open Snapchat and check if Bitmojis are visible.

Check Bitmoji App:

If you have a separate Bitmoji app, make sure it’s up-to-date and that your Bitmoji is correctly configured there. Sometimes, issues with the Bitmoji app can affect its integration with Snapchat.

Reinstall Snapchat:

If none of the above solutions work, you can try reinstalling Snapchat. This ensures you have a fresh installation:

    • Uninstall Snapchat from your device.
    • Go to your device’s app store and reinstall Snapchat.
    • Log in and check if Bitmojis are visible.

Contact Snapchat Support

If you’ve tried all the above fixes and still can’t see Bitmojis on Snapchat, it’s time to reach out to Snapchat’s support team. They can provide further assistance and investigate the issue.

Remember: Always provide accurate information and be patient while they assist you.


The disappearance of Bitmojis on Snapchat can be puzzling, but with these quick fixes, you can likely resolve the issue and enjoy using Bitmojis once again.

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Whether it’s a network problem, app glitch, or privacy setting, following these steps will help you bring back your creative avatars to enhance your Snapchat conversations.

Don’t let the absence of Bitmojis dampen your Snapchat experience—take action and get them back today!


  • Adekiya Joscor

    Am a Tech blogger | Content Writer | Website designer | Freelancer | YouTuber. Need any of my help? Use any of the social handles below to get to me.

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